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All industries

Financial Services Ops

The back office is a checklist. Agents love checklists.

“KYC was three systems and a prayer. Now files show up complete.”
Operations director · regional lender
Agent 01

The Case Builder

Builds the KYC and KYB file before anyone opens it: identity verified, ownership unwrapped, sanctions and PEP lists screened, documents read, expected activity modelled. It recommends. It never signs.

Worker multiplier12×Carries every check on every file. You keep the verdict.

How it works

The loop: Wakes on a new application. Reads the registries, the documents, four sanctions lists and the open web. Cheap checks first, the model only on the contradictions. Assembles one file with a recommendation and every source attached. A named adjudicator disposes the flags and signs.

What it needs:

  • Read: registries, screening lists, the document store
  • Write: the case file only, never the core
  • Owner: your senior KYC analyst
  • Per-file spend cap, enforced
  • Every check and disposition logged

Work a file with it

Agent 02

The Exception Triager

Reads the daily exception reports out of your core systems, separates noise from signal, and routes what matters with context attached.

Worker multiplier9×Reads every exception daily, separates noise from signal.

How it works

The loop: Runs at 7am. Reads the overnight exception reports from core. Separates noise from signal. Routes real items with context attached. A human clears each one.

What it needs:

  • Read: the core system report drop
  • Post: the exceptions worklist
  • Owner: your operations director
  • Per-run spend cap, enforced
  • Every route logged
Agent 03

The Pack Builder

Assembles the board and committee packs. Pulls the numbers, drafts the commentary, formats the pages. You review instead of rebuild.

Worker multiplier5×Builds every board pack; officers just review it.

How it works

The loop: Runs on the committee calendar. Reads the source spreadsheets. Drafts numbers and commentary into the template. Saves for review. Officers approve every page.

What it needs:

  • Read: the finance shared drive
  • Write: drafts to the board folder
  • Owner: your finance manager
  • Hard spend cap per run
  • Audit log from day one

The multiplier lands as cycle time: the same ops team closes files in days, not weeks, and takes on more of them.

An example scenario. The multipliers are estimates. Your real numbers come from the Readiness Map.

Get your real numbers

Live Demo · Agent 01

Forty-seven checks. One signature.

Not a video of the Case Builder. The Case Builder. Knowing your customer is dozens of checks across a dozen sources, and no person should carry that. Deciding what it all means is the part no agent should touch. Sit down as the analyst and see exactly where that line falls.

The Real Numbers

Enough ranges. Get your number.

Every number on this page is an estimate, because every company is different. The Readiness Map makes it exact: your workflows, your multipliers, your first agents, with names and owners.

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